Here at Sky Vu Solutions we make sure your items are shipped fast and safe. All orders ship with 24 business hours. Also all items are shipped for signature required for your safety to assure nothing is lost or stolen. For all rush orders Express overnight shipping is available upon request. Please contact us at 313-638-7870 for immediate response.
If the order is not from Ontario, it takes 3-5 business days for delivery.
All orders being shipped to Canada will go Expedited delivery, which takes 1-2 business days for delivery only in Ontario and Quebec. All Canadian orders must be paid through Paypal.
*Buyer is responsible for any customs/ Duties taxes* Please note our flat shipping is subject to change.
1. All SkyVu Solutions products are professionally manufactured. All our new products have 2 years manufacture warranty against factory defects. If you are having any issues with any products you have ordered within the last 30 days, feel free to email us directly for more information. All exchanges need an authorization number. Please contact us at info@skyvusolutions.com for mailing address.
2. All sales are final. We will NOT refund any products purchased. However we will exchange products which have found to be manufacture defects. Please make sure you know what you are doing with the products before contacting us for exchange.
3. Receiver with changing the manufacture firmware will be voided the warranty from our store and/or warranty from manufacture. Take your own risk to play around with the firmware.
4. Defective receiver is considered if and only if the receiver has not changed the firmware and have a problem.
5. We do not condone the use of these receivers or any satellite equipment for illegal purposes. There are plenty forums out there to view further discussions of that nature. We will however help customers determine if the product is defective. E-mail us if you have any problems with any of our products, one of our in-house technicians will attempt to troubleshoot your devices to solve the issue, and exchange it if necessary.
6. We do not response for any of illegal operation to use these products to again the law. To use these products to steal the signal with out authorization is considered crime and will be prohibited by the US criminal law. Take your own risk with the illegal tasks .
7. We will NOT refund for support membership fee.
If you cancel an order before it is shipped, you will be charged an unrecoverable merchant fee for the cancellation. Normally this is a 4% non-refundable credit card fee, plus $5.00 refund transaction fee. This can change based on customer's original order.
